Frequently Asked Questions
Everything you need to know about your Stuhrling timepiece and shopping experience.
How do I register my Stuhrling watch for warranty?
You can register your timepiece directly on our website under the 'Warranty Registration' section. Please ensure you have your model number and proof of purchase ready to secure your two-year international warranty.
What is your return policy for international orders?
We offer a 30-day return policy for all unworn watches in their original packaging. For international returns, please contact our support team to initiate a return authorization and receive specific shipping instructions.
Are Stuhrling watches water-resistant?
Most Stuhrling watches are water-resistant, ranging from 3 ATM (30 meters) to 20 ATM (200 meters) for our dive collections. Please check the case back of your specific model for its depth rating before exposing it to water.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days within the continental United States. We also offer expedited shipping options at checkout if you need your timepiece sooner.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment plans through Affirm or Klarna.
How do I care for my automatic movement watch?
To keep your automatic watch running accurately, we recommend wearing it daily or using a watch winder. If the watch stops, manually wind it by turning the crown clockwise 20-30 times to build the initial power reserve.